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Customer reviews
Rating
94.4 %
from 23185 reviews from verified customers
Rewiews by nationality:
(10114)
(1807)
(1575)
(1548)
(481)
(461)
(403)
(336)
Latest reviews:
A******** N*********
(over 6 bookings)
Russia
14.01.2018
Service rating:
excellent
Staff rating:
excellent
Time to pick-up/drop-off:
excellent
Car rating:
excellent
Would you recommend us:
yes
no
Top Rent A Car:
Здравствуйте,
Спасибо за Вашу оценку!
Будем рады продолжить сотрудничество с Вами!
Нам очень бы хотелось если могли бы предоставить Вам автомобиль или получить его ближе к входу аэропорта, но есть ограничения от властей и запрещено припарковаться там, поэтому и все рент-а-кар компании пользуют эту площадку, которая находится в 200 м от входа.
Будем рады встретить Вас снова!
С наилучшими пожеланиями,
Команда Top Rent A Car
Andrei Troitsyn
Israel
Israel
14.01.2018
Service rating:
excellent
Staff rating:
excellent
Time to pick-up/drop-off:
excellent
Car rating:
excellent
Would you recommend us:
yes
no
Top Rent A Car:
Dear Mr. Troitsyn,
Thank you for your feedback!
The highest appraisal which we always strive to achieve is customer's satisfaction. Your feedback will boost our efforts to be the best in the market.
Kind Regards,
Top Rent A Car 
Bono Stoychev Nonchev
(1 booking)
Bulgaria
14.01.2018
Service rating:
excellent
Staff rating:
excellent
Time to pick-up/drop-off:
excellent
Car rating:
good
Would you recommend us:
yes
no
Top Rent A Car:
Уважаеми г-н Нончев,
Благодарим Ви за споделения опит и за доверието в нашата компания.
За нас е удоволствие да имаме клиент като Вас!
С най-добри пожелания,
Екипът на Top Rent A Car
Nela Stoyanova Paymakova
Bulgaria
Bulgaria
14.01.2018
Service rating:
excellent
Staff rating:
excellent
Time to pick-up/drop-off:
excellent
Car rating:
excellent
Would you recommend us:
yes
no
Top Rent A Car:
Уважаема г-жо Паймакова,
Благодарим Ви за отличната оценка.
Очакваме Ви отново!
С най-добри пожелания,
Екипът на Top Rent A Car
Nikolay Samuilov Rekov
(1 booking)
England
14.01.2018
Service rating:
excellent
Everything was perfect, the staff was very friendly and efficient! Everything was very fast and very well explained!
Staff rating:
excellent
Alexandr was very helpful and explained all the details. He was very positive and smiling, very friendly guy! Keep staff like Alexandr and your company will succeed! He is very friendly person with excellent costumer skills.
Very friendly and quick, everything went well and no delays! Mustafa was fast and didn't waste our time he checked the car and help us to get to the airport with his colleague. She was a girl alsi very friendly!
Very friendly and quick, everything went well and no delays! Mustafa was fast and didn't waste our time he checked the car and help us to get to the airport with his colleague. She was a girl alsi very friendly!
Time to pick-up/drop-off:
excellent
Car rating:
excellent
Would you recommend us:
yes
no
Top Rent A Car:
Dear Mr. Rekov,
Thank you for sharing your opinion!
The complete satisfaction of our customers is what we are trying to reach by providing new and proven car models, competitive prices and professional and flexible services.
Our customer's satisfaction makes us happy and means that we are on the right way to providing the best service possible.
We hope we will see you again in the near future.
Kind Regards,
Top Rent A Car
Ivan Maksimov Dimitrov
(1 booking)
Bulgaria
13.01.2018
Service rating:
excellent
Staff rating:
excellent
Time to pick-up/drop-off:
excellent
Car rating:
good
Would you recommend us:
yes
no
Top Rent A Car:
Уважаеми г-н Димитров,
Благодарим Ви за оценката на нашата работа и на автомобила, който използвахте.
Ще се радваме ако Ви видим отново!
С най-добри пожелания,
Екипът на Top Rent A Car
Georgi Mihaylov Monov
Bulgaria
Bulgaria
13.01.2018
Service rating:
excellent
Staff rating:
good
Добър и търпелив служител.
Изключително добър служител, отнася се с голямо внимание и професионализъм към всяка молба или забележка.
Изключително добър служител, отнася се с голямо внимание и професионализъм към всяка молба или забележка.
Time to pick-up/drop-off:
average
Car rating:
good
Would you recommend us:
yes
no
Top Rent A Car:
Уважаеми г-н Монов,
Благодарим Ви за оставения отзив и оценката на нашите служители!
Ние се стараем винаги да сме в услуга на клиентите и да се отнасяме към тях с уважението, което заслужават.
Ще се радваме ако Ви видим отново като наш редовен клиент!
С най-добри пожелания,
Екипът на Top Rent A Car
Florian Ehlers
(1 booking)
Germany
13.01.2018
Service rating:
excellent
Staff rating:
excellent
Time to pick-up/drop-off:
excellent
Car rating:
good
TheFiesta smelled a little bit of smoke from the climate system, but not that bad.
Would you recommend us:
yes
no
Top Rent A Car:
Dear Mr. Ehlers,
Thank you for sharing your experience with us!
In 2017 our fleet consists of over 1200 cars, 90% brand new or up to 3 years old. We always try to keep them in perfect technical condition.
We remain at your disposal for future queries.
Kind Regards,
Top Rent A Car
P**** J*** F******** C*****
(over 6 bookings)
Spain
13.01.2018
Service rating:
excellent
Staff rating:
good
Time to pick-up/drop-off:
excellent
Car rating:
good
Un buen automovil, aunque le falta un poco de potencia, a un asi es una excelente eleccion
Would you recommend us:
yes
no
Top Rent A Car:
Dear Customer,
Thank you for your feedback!
We remain at your disposal anytime when you need car rental services!
Kind Regards,
Top Rent A Car
Theodoros Tsiagkoudis
(1 booking)
Greece
12.01.2018
Service rating:
excellent
Staff rating:
excellent
Time to pick-up/drop-off:
excellent
Car rating:
excellent
Would you recommend us:
yes
no
Top Rent A Car:
Dear Mr. Tsiagkoudis,
Thank you for your feedback!
Your review is showing us that we are following the right policy and will boost our attempts to make our services even better.
We are glad to have you as our customer and remain available for the next time when you need to rent a car.
Kind Regards,
Top Rent A Car 
Не первый раз пользуюсь в Бургасе услугами Вашей компании. Всегда оставался доволен, думаю, что буду с Вами и впредь. Хотелось бы дать ВАм совет. Для удобства клиентов площадку для возврата автомобилей сделать поближе к офису в аэропорту. Ваши клиенты это бы оценили. Перед вылетом время очень важно.