Terms and Conditions
THE RATES INCLUDE:
- Unlimited mileage
- Third Party Liability
- Paid all road taxes for the territory of Republic of Bulgaria
- CDW – reduces the renter’s liability in case of damage of the vehicle up to the amount of the deposit (excess). CDW is valid only if a protocol from the Police Authorities is presented. Does not cover damage to the vehicle due to driving under the influence of alcohol, other intoxicating substances or due to violation of the Bulgarian Traffic Laws
- TP – reduces the renter’s liability in case of theft of the vehicle up to the amount of the deposit (excess). TP is valid only if a protocol from the Police Authorities is presented and the car keys and documents are returned
- Airport surcharge
- Replacement car
- VAT 20%
GENERAL TERMS AND CONDITIONS
Renter`s personal requirements:
The Renter must have held a full driving license for a minimum of 3 years. Minimum driver’s age – 23 years, documents needed for car rental (ID card, passport and credit card). Drivers under 23 years must pay an additional “Young driver” fee of 6,00 € per day. The required security deposit is double.
Minimal rental period is 24 hours. If the vehicle is returned after the expiration of the hire contract without notice, the Renter will be charged as follows: until 1 hour – free of charge; 1-4 hours – rate for half day; 4-8 hours rate for a whole day, over 8 hours – 3 rental days.
Method of payment and security deposit:
During the booking process you can complete a partial prepayment (15% of the total price) or a full prepayment using a credit card, bank transfer or Paypal. Your credit card will be balanced with the text “Modul EOOD” – our company name. If a partial prepayment is chosen, the Renter must pay the remaining price during the pick-up. The accepted methods of payment are Visa, MasterCard, bank transfer or cash payment. During the pick-up process the Renter must leave security deposit by card (Visa or MasterCard) issued on his name, which depends on the different car groups (150 – 800 EUR). The amount of the security deposit is 100% higher than the standard, if the Renter chooses to leave the deposit in cash.
|EDMR, EWMR||150 €||300 €|
|EDAR, CFMR, IDMR, IWMR||200 €||400 €|
|FWMR, IDAR, IWAR, FDAR, IVMR, FVMR, IFAR||300 €||600 €|
|FFAR, LDAR*||800 € by c. card||not applicable|
Information about SIPP codes can be seen HERE.
Cross Border rentals are with double deposit.
*Security deposit only by credit card.
Process of authorization of the deposit and cancellation of its authorization:
On picking up the car, the deposit amount is blocked /authorized on your Credit Card, and on dropping off the car is unblocked /the authirization is cancelled/ after inspection of the car. More information can be seen here.
- Super CDW+TP (Super Collision Damage waiver): Optional. Fully removes the renter’s liability in case of damage or theft of the vehicle (zero excess). Does not cover damage to tires, wheels, windshield, windows and undercarriage. Only valid if the client provides a protocol for the damage/theft of the vehicle from the Police authorities and if the vehicle`s documents and keys are returned.
- AI – Additional Insurance: Optional. Covers damage to tires, wheels, windshield and undercarriage.
- Super Cover: Optional. Includes all mentioned above (Super CDW+TP, AI).
|Super Cover (AI+CDW+TP)||Super
|Add insurance – AI|
|Summer season from 01.05 till 30.09
Winter season from 01.10 till 30.04
|EDMR, EWMR||7 €||5 €||5 €||4 €||5 €||3 €|
|EDAR, CFMR, IWMR, IDMR, FWMR, IDAR, IWAR, FDAR, S/IVMR||8 €||6 €||6 €||4 €||5 €||4 €|
|FVMR, IFAR, FFAR, LDAR||9 €||8 €||7 €||6 €||7 €||6 €|
Information about SIPP codes can be seen HERE.
In case of damage or theft of the vehicle the Renter is obligated to provide all needed documents/protocols from the Police authorities. Otherwise the Renter is responsible for the total amount of the respective damages or the full insurance amount, in case of total loss or theft. The renter is fully liable to partial theft, loss of parts, accessories. Super CDW+TP does not cover partial theft, loss of parts and accessories.
The fee for lost documents, CD, audio system, registration number plate, GPS navigation or car keys is 200 €.
None of the insurances waive the customer's liability for damages of the car interior (upholstery, dashboard, seats, upholstery trunk etc.).
In case of damage an administrative fee of 30 € is payable by the Renter.
The vehicle is rented with a full tank of fuel. Fuel consumption is payable by the Renter. In case the car is returned with less fuel than rented, the Renter must pay for the missing fuel at price 1.50 €/l. and an additional refueling fee of 10 €.
On request a vehicle can be delivered and picked up in other city or office of Top Rent A Car. Delivery to neighboring countries is possible. Examples for one way rentals:
|Pick up Drop off||Price||Pick up Drop off||Price|
|Sofia Burgas||100 €||Burgas Varna||35 €|
|Sofia Varna||100 €||Burgas Primorsko||35 €|
|Sofia Plovdiv||50 €||Burgas Sozopol||25 €|
|Sofia Bansko||50 €||Varna Albena||10 €|
|Sofia Borovets||40 €||Varna Obzor||20 €|
|Sofia Pamporovo||80 €||Varna Balchik||10 €|
|Sofia Solun||160 €||Sofia Bucharest||160 €|
More one way rentals can be checked HERE.
The deliveries to another city or resort, where Top Rent A Car doesn`t have office are possible on advance request. Locations for example:
|Thessaloniki - Greece||160 €||Bansko||50 €|
|Bucharest - Romania||160 €||Borovets||40 €|
|Sofia - Airport||0 €||Byala||15 €|
|Sofia address delivery*||20 €||Balchik||10 €|
|Varna - airport||0 €||Blagoevgrad||30 €|
|Varna - downtown||0 €||Veliko Tarnovo||60 €|
|Burgas - Airport||0 €||Velingrad||50 €|
|Burgas - downtown||0 €||Kavarna||20 €|
|Golden Sands||0 €||Obzor||20 €|
|St. Constantine & Helena||0 €||Pamporovo||80 €|
|Sunny Day||0 €||Plovdiv||50 €|
|Sunny Beach||0 €||Pomorie||10 €|
|Sveti Vlas||0 €||Primorsko||35 €|
|Ravda||0 €||Ruse||60 €|
|Elenite||0 €||Sozopol||25 €|
|Aheloy||0 €||Stara Zagora||60 €|
|Albena||10 €||Shumen||20 €|
* Sofia airport (between T1 and T2 - 140 Mimi Balkanska str.) free of charge.
** More locations serviced by Top Rent a car can be seen HERE.
*** If the car is dropped off on the same place as pick up - the fee applies once more.
Examples of transfer services by Top Rent A Car:
|Transfer||Car (4+1 seats)||Mini Van (6+1 seats)||Mini bus (8+1 seats)|
|Sofia Ariport - Varna||170 €||200 €||220 €|
|Sofia Ariport - Bansko||100 €||120 €||150 €|
|Sofia Ariport - Borovets||60 €||75 €||85 €|
|Sofia Ariport - Istanbul||250 €||350 €||380 €|
|Sofia Ariport - Burgas||190 €||220 €||250 €|
|Burgas Airport - Varna||90 €||120 €||130 €|
|Burgas Airport - Sunny Beach||50 €||60 €||80 €|
|Varna Airport - Albena||60 €||80 €||90 €|
|Varna Airport - Golden Sands||40 €||70 €||90 €|
More prices of transfer services can be checked HERE.
Additional driver, equipment and accessories:
An additional fee per day applies as follows:
|Extra||Price per day||Max. Price|
|Additional driver||1,50 €||30 €|
|Baby seat for infant||4,00 €/day||40 €|
|Child seat||4,00 €/day||40 €|
|Booster seat||2,50 €/day||25 €|
|Ski racks - if available||4,00 €/day||—|
|Snow chains||2,50 €/day for cars|
4,00 €/day for SUV
|GPS navigation||4,00 €/day||60 €|
|3G WiFi||2,00 € (16.09 - 14.06)|
3,00 € (15.06 - 15.09)
Non working hours fee:
If the vehicle is rented or returned in non working hours, an additional fee of 20.00 € applies. Working hours: Monday – Sunday 09:00h – 19:00h. On official public holidays - Easter, Christmas (24.12, 25.12, 26.12), New Year (31.12, 01.01) the fee is - 09:00-19:00 - 20 €; 19:00-09:00 - 40 €.
Cross border rentals:
Border exit: Cross borders are allowed to Turkey (european part), Greece, Romania, Macedonia, Serbia on request. An additional administrative fee applies: 50 euro for economy vehicles (EDMR, EWMR), 60 euro for compact, estates, intermediate vehicles and minivans (EDAR, CFMR, IWMR, IDMR) and 80 euro for all other vehicles (IDAR, IWAR, FWMR, FDAR, IVMR, FVMR, IFAR, FFAR, LDAR). The mentioned fee is for 1 country only. For each additional country the fee is increased by 50%. The renter should provide us with a copy of his driving license and ID card by e-mail at least 3 business days prior arrival. The required security deposit is double.
|EDMR, EWMR||50 €||300 €||600 €|
|EDAR, CFMR, IWMR, IDMR||60 €||400 €||800 €|
|IDAR, IWAR, FWMR, FDAR, IVMR, FVMR, IFAR||80 €||600 €||1200 €|
|FFAR, LDAR||80 €||1600 € by credit card||not applicable|
Cross border rentals to Albania, Bosnia and Herzegovina, Kosovo and Montenegro are allowed with advance request and approval for the following classes:
by Credit Card
|EDMR, EWMR, EDAR||200 €||2000 €||not applicable|
After confirmation by Top Rent A Car, the Renter must send scanned legible copy of driver's license and passport for issuing the necessary documents at least 3 working days before the rental. Restrictions may apply.
Information for SIPP codes can be seen HERE.
Cancellation/amendment and refund policy:
A confirmed booking can be cancelled/amended no less than 72 hours before the pick-up time free of charge. In case of a booking cancellation/amend less than 72 hours before the pick-up time, a fee of 15% of the total rental price will be charged, but no less than the price for 1 rental day. In case of a no show, the prepayment will be not refunded. All booking prepayments will be fully refunded, if an alternative vehicle can not be provided.
Guarantee for class:
Please note, that Top Rent A Car reserves its right to provide a higher car class compared to the booked one.
Top Rent A Car provides discounts to loyal customers. After the first confirmed booking, our website will give you discounts as follows:
- After first confirmed reservation - 3%
- After second confirmed reservation - 5%
- After third confirmed reservation - 10%
- After sixth confirmed reservation - 15%
All prices include VAT