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Customer reviews
Rating
94.3 %
from 22393 reviews from verified customers
Rewiews by nationality:
(9677)
(1767)
(1544)
(1504)
(468)
(439)
(393)
(318)
Latest reviews:
Aleksandar Ivanov Bushev
(2-3 bookings)
Bulgaria
15.10.2022
Service rating:
excellent
Staff rating:
excellent
Time to pick-up/drop-off:
good
Car rating:
excellent
Would you recommend us:
yes
no
V******** R*******
(over 6 bookings)
Russia
15.10.2022
Service rating:
excellent
Staff rating:
excellent
Time to pick-up/drop-off:
excellent
Car rating:
good
Would you recommend us:
yes
no
Mathias Bonatz
(2-3 bookings)
Germany
15.10.2022
Service rating:
excellent
War super
Staff rating:
excellent
Time to pick-up/drop-off:
excellent
Car rating:
good
Would you recommend us:
yes
no
M***** N*** D*******
(1 booking)
France
15.10.2022
Service rating:
excellent
Staff rating:
excellent
Time to pick-up/drop-off:
good
Car rating:
excellent
Would you recommend us:
yes
no
P*** G***** G****
(4-5 bookings)
United Kingdom
15.10.2022
Service rating:
excellent
Staff rating:
excellent
Time to pick-up/drop-off:
excellent
Car rating:
excellent
Would you recommend us:
yes
no
E**** S**** B**********
(1 booking)
Israel
15.10.2022
Service rating:
very bad
Thieves and crooks! Don't order anything! I booked a car with full insurance on the same site. Paid in one payment. Upon receiving the car, the clerk offered to buy full insurance from them. I said that I paid for it in advance. He said that I did not buy it from them, but from another company. But I paid for everything! What difference does it make to me! Upon delivery, they did not check the car because it was wet after the rain. A few days later they sent an invoice for some scratches. I am 100% sure that nothing happened. They give me the phone number of their "partner", where the car was insured. rentalcars. Who can pay attention when ordering that this is one letter more in the name! Nobody answers there! There is no email to write to. In short, thieves, crooks and crooks!!!
Staff rating:
very bad
Terrible English with a terrible accent. He does not understand anything that is said to him. Or pretending to understand. He tried to sell me full insurance for the car and did not even understand me that I had already paid for it when buying. Or pretended not to understand me. Company of crooks anyway
Rogue like his company. Upon receiving the car, he did not check it because it was dark, evening and the car was wet after rain. I was in a hurry to get on the plane and I had full insurance paid with the car. It turned out that they gave me a car with insurance from the company, their partner, but it is impossible to contact it. Found some small scratches that were so small that I did not notice them upon receipt. And they took money from the visa. Hiring a lawyer is not profitable. Just theft
Rogue like his company. Upon receiving the car, he did not check it because it was dark, evening and the car was wet after rain. I was in a hurry to get on the plane and I had full insurance paid with the car. It turned out that they gave me a car with insurance from the company, their partner, but it is impossible to contact it. Found some small scratches that were so small that I did not notice them upon receipt. And they took money from the visa. Hiring a lawyer is not profitable. Just theft
Time to pick-up/drop-off:
excellent
Car rating:
excellent
Avoid this company. Rogues and thieves with an intelligent face. They simply do not understand that in addition to offering their services and speaking beautifully, you also need to do everything to make the client satisfied. The business is built on swindling customers
Would you recommend us:
yes
no
A********* P***** K****
(4-5 bookings)
Bulgaria
14.10.2022
Service rating:
excellent
Staff rating:
excellent
Time to pick-up/drop-off:
excellent
Car rating:
excellent
Would you recommend us:
yes
no
K***** N*******
(over 6 bookings)
Germany
14.10.2022
Service rating:
excellent
Alles ok
Staff rating:
excellent
Time to pick-up/drop-off:
excellent
Car rating:
excellent
Alles ok
Would you recommend us:
yes
no
N*** E**** V**** E****
(1 booking)
Israel
14.10.2022
Service rating:
excellent
Staff rating:
excellent
Time to pick-up/drop-off:
good
Car rating:
good
too small for a family
Would you recommend us:
yes
no
Christian Fritz
(over 6 bookings)
Germany
14.10.2022
Service rating:
excellent
No problems, that's why I keep renting your cars.
Staff rating:
excellent
very friendly, professional attitude
very friendly, professional attitude
very friendly, professional attitude
Time to pick-up/drop-off:
excellent
Car rating:
average
The car is certainly okay (though nobody gets overexcited when they hear Toyota Corolla), however for this occasion I booked an Opel Astra which has a smaller trunk, but a bigger tailgate and I was relying on this. Lessons learned, next time I will specify this in the comments.
Would you recommend us:
yes
no
