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Customer reviews
Rating
94.3 %
from 22694 reviews from verified customers
Rewiews by nationality:
(9835)
(1785)
(1545)
(1525)
(470)
(451)
(397)
(325)
Latest reviews:
Pavlin Dimitrov Belichovsky
(over 6 bookings)
Bulgaria
01.04.2022
Service rating:
excellent
Staff rating:
excellent
Time to pick-up/drop-off:
average
Car rating:
excellent
Would you recommend us:
yes
no
Top Rent A Car:
Уважаеми Г-н Беличовски,
Благодарим Ви за попълването на анкетата за оценката на услугите ни на нашия уеб-сайт.
Моля да споделите с нас, какво не е било според очакванията Ви и какво може да бъде подобрено в процеса на вземане и връщане на автомобила. Можете да се свържете с нас на следния имейл customer.service@toprentacar.bg. Благодарим и се надяваме да Ви видим отново! 
Georgi Ganchev Georgiev
(4-5 bookings)
Bulgaria
31.03.2022
Service rating:
excellent
Staff rating:
excellent
Time to pick-up/drop-off:
good
Car rating:
excellent
Would you recommend us:
yes
no
Top Rent A Car:
Уважаеми г-н Георгиев,
Благодарим Ви за попълването на анкетата за оценката на услугите ни на нашия уеб-сайт. Моля да споделите с нас, какво не е било според очакванията Ви и какво може да бъде подобрено в процеса на вземане и връщане на автомобила. Можете да се свържете с нас на следния имейл customer.service@toprentacar.bg.
Благодарим и Ви желаем хубав ден! 
Spencer Paul Baker
(2-3 bookings)
United Kingdom
29.03.2022
Service rating:
excellent
Very friendly and knowledgeable of the rental process.
Staff rating:
excellent
Again helpful and freindly.checked the car properly before we went through the return paperwork.
Time to pick-up/drop-off:
good
Car rating:
good
Click had a very good boot space. Also enough room for 4 people to travel comfortably. Easy to use and enough power to do motorway travelling. I thought it was quite economic on fuel also.
Would you recommend us:
yes
no
Top Rent A Car:
Dear Mr. Baker,
Thank you for filling out the survey to evaluate the services on our website!
We are glad that you are satisfied with the provided services and car.
We will enjoy seeing you again.
Best Regards
I*** R****** M****
(4-5 bookings)
Bulgaria
29.03.2022
Service rating:
excellent
Staff rating:
good
Time to pick-up/drop-off:
average
Car rating:
excellent
Would you recommend us:
yes
no
Top Rent A Car:
Здравейте,
Благодарим Ви за попълването на анкетата за оценката на услугите ни на нашия уеб-сайт. Моля да споделите с нас какво не е било според очакванията Ви. Можете да се свържете с нас на следния имейл customer.service@toprentacar.bg. 
R****** I****** G********
(1 booking)
Bulgaria
28.03.2022
Service rating:
excellent
Staff rating:
excellent
Time to pick-up/drop-off:
excellent
Car rating:
excellent
Would you recommend us:
yes
no
Top Rent A Car:
Здравейте,
Благодарим Ви за попълването на анкетата за оценката на услугите ни на нашия уеб-сайт!
Радваме се, че сте останали доволни от предоставената услуга.
J**** T****
(over 6 bookings)
Germany
28.03.2022
Service rating:
excellent
Very friendly, fast and secure. The car was new and with no problems.
Staff rating:
excellent
Time to pick-up/drop-off:
good
Car rating:
excellent
Would you recommend us:
yes
no
Top Rent A Car:
Dear Customer,
Your positive experience is our Top Priority. Thank you for taking the time to write a review, glad that you had a good experience and we look forward to seeing you again!
Tomasz Artur Osinski
(2-3 bookings)
Poland
28.03.2022
Service rating:
excellent
Rented for the second time from Top rent a car and would be definitely choosing them again. Helpful staff and variety of cars available. As with any rental company, it's important to point out and store evidence of the condition of the car when not taking full insurance and every time I asked to add additional visible damages those have been added by a member of staff.
Staff rating:
excellent
Kristiqn was helpful on the pick up and recorded additional marks on the car.
Hristo was quick and efficient with return of the car and unblocking of the deposit particularly that we' were really late for the flight from other terminal. The driver dropped us off to the Terminal 1 really quickly. Thanks guys!
Hristo was quick and efficient with return of the car and unblocking of the deposit particularly that we' were really late for the flight from other terminal. The driver dropped us off to the Terminal 1 really quickly. Thanks guys!
Time to pick-up/drop-off:
excellent
Car rating:
excellent
Spacious car for 5 with decent amount of boot space. Our favourite for ski holiday with 5 bagpacks
Would you recommend us:
yes
no
Top Rent A Car:
Dear Mr. Osinski,
Thank you so much for this detailed and awesome feedback. It is always nice to see that our customers were satisfied by our team and services, and that we offered a memorably experience for them.
We will be happy seeing you again.
Best Wishes
Sabin Atanasov Kabadzhov
(over 6 bookings)
Bulgaria
28.03.2022
Service rating:
excellent
Добро обслужване и винаги коректни!
Staff rating:
excellent
Time to pick-up/drop-off:
excellent
Car rating:
excellent
Чисто нова компактна и икономична кола.
Would you recommend us:
yes
no
Top Rent A Car:
Здравейте г-н Кабаджов,
Благодарим за отзива Ви. Радваме се, че сте останали доволен от обслужването и предоставения автомбил.
Надяваме се да Ви видим скоро отново! Приятен ден!
W***** S*******
(2-3 bookings)
Israel
28.03.2022
Service rating:
excellent
Staff rating:
good
Time to pick-up/drop-off:
excellent
Car rating:
excellent
Would you recommend us:
yes
no
Top Rent A Car:
Dear Customer,
Please let us know what was not according to your expectations with the way you were serviced, so we can fix it and earn a 5-star review next time. You can contact us on customer.service@toprentacar.bg. Thank you in advance!
Petko Gospodinov Stoyanov
(4-5 bookings)
Bulgaria
28.03.2022
Service rating:
excellent
Both gentlemen were friendly and trying to support and speed up the car hand over and pick up. Both were friendly and advised for each of the important points of the contract and mandatory actions from my side in case of accident or any other issues with the car.
Staff rating:
excellent
despite the flight delay was on the desk with all forms prepared and trying to arrange everything timely to allow me to reach home as soon as possible.
checked the car inside and outside very detailed and in the same time quite fast. Even kindly offered to drive us to the departure gate as the parking slot was bit far and my son was still sleepy.
checked the car inside and outside very detailed and in the same time quite fast. Even kindly offered to drive us to the departure gate as the parking slot was bit far and my son was still sleepy.
Time to pick-up/drop-off:
excellent
Car rating:
excellent
Would you recommend us:
yes
no
Top Rent A Car:
Dear Mr. Stoyanov,
Thank you so much for this detailed and awesome feedback. We are pleased to see that you were assisted in the best possible way and our colleagues did their best to provide you with fast and efficient service.
We will enjoy serving you again soon.
Best Regards 
