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Since 2016, Top rent A Car officially has become the very first car rental company in Bulgaria, introducing conditions of guaranteed brand, model and year of manufacturing of our vehicles. During the years the company has continued developing the conditions in this regard. Today, over 95% of our vehicles are with a guaranteed brand, model and year of manufacturing, as well as other characteristics guaranteed like fuel type and navigation system.

Thanks to these conditions, you, our customers, can rest assured that you will be provided with the exact brand and model of the car that you have been chosen in the moment of your reservation.

In order to make easier recognizing the more important characteristics of the vehicles when choosing a rental car, we have added symbols associating a specific feature. This way one can be ascertained if the car has built-in navigation, what is the year of its production and even the fuel type.

Here's what all the symbols you see around the car photos on our website mean:

	Brand and model of the car, where you can also see if they are guaranteed or not. Its important to mention that non guaranteed car brand and model will be shown as either “or similar” or with the brand and model of the other possible car option.
	All of the diesel vehicles that we offer for rent are marked with yellow label next to the car’s brand name
	Built-in navigation system symbol - assures you that the vehicle comes with a built-in navigation
	Valuable information about the booking frequency of this specific car
	Manufacturing year of the vehicle
	Added symbols indicating important car accessories- the presence of App Connect connectivity is shown in the exemplary photo
	Automatic transmission symbol
	Green label, showing that the car is running on electricity
	Symbol, showing that the vehicle is 100% electrical

The information we collect:

This website is operated by Top Rent A Car (“Modul” EOOD). As part of our operations we may gather certain types of information about the users of the website:

Personally Identifiable Information. This is provided by you when you register for services that we may offer. Examples of these services could include email newsletters or events. Providing this information will be optional for you. However, some services may not be available to you if you choose not to provide it.
Aggregated Data. This information is generated by our systems as they track traffic through our sites. This information does not identify you personally and is not linked to the personally identifiable information that you may have provided.

Who we share this information with:

The information may be hosted with a service provider. Our agreements with them protect the information that we collect from any unauthorised use.
The aggregated data will not be shared with third parties such as advertisers or business partners.
We will not share the information with third parties without your prior permission.
Your personally identifiable information may be shared with third parties when we believe in good faith that we are required to do so by law.

What we do with personally identifiable information:

We have collected this information in order to provide the best possible service to you while you are visiting our sites. To this end we may use the information that you provide for the following purposes:

To verify your identity if you need help with a forgotten password or you are having login problems with one of our site services.
To process any transactions that you might make on our site.
To help provide any other services that you have requested.
To offer the most relevant information suitable to you and your interests.
For any marketing, promotional, publicity, marketing or market research that we might undertake.

Cookies:

A cookie is a small file that resides on your computer and is recognized by our server when you visit our sites. A cookie does not provide us with any personally identifiable information. It does provide details of your IP address, the computer platform that you use (eg Mac or Windows), the browser that you use (eg Firefox or Chrome) and what domain you are accessing our sites from. With this information we can do the following:

Track traffic patterns to our site.
Ensure that the most relevant content is being shown.
Allow you to enter certain site member services without having to log in each time you visit.

If you would rather we did not use cookies with you, you can refuse them by turning them off in your browser and/or deleting them from your hard drive. You will still be able to visit our sites.

Opting in and opting out:

You will always have the option to opt in to certain services and to opt out of those services at any stage. This means you may change your mind at any stage about participating in any of our member services.

Policy changes:

In order to reflect the fact that our business is growing constantly, we reserve the right to change this policy at any time. We will notify site users of any changes to the Privacy Policy.

Your right to access our information:

You have the right to access and correct your personal information. To find out more about how to do this, please contact us by email or phone.

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